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March 7, 2011

EDGECOMBE COUNTY COURTHOUSE PHONE NUMBERS CHANGED

Effective immediately

TARBORO —  The Honorable Carol Allen White announces the  

EDGECOMBE COUNTY COURTHOUSE PHONE NUMBERS CHANGED

Effective immediately, Edgecombe County Courthouse phone numbers have changed.

Due to an updated statewide telephone system and a new statewide calling plan, many counties across the state are receiving updated phone numbers.

“It is our hope that one primary goal of the upgrade in the telephone automated attendants is to enhance the great professional customer service for the citizens of our community more efficiently," said Edgecombe County Clerk of Court Carol Allen White. "We will appreciate your patience as we learn this new phone system. Please listen carefully to instructions to ensure you reach the right party.

Where it is relevant, the automated attendants (AA) provides information regarding online self-help assistance. Redirecting callers to the website where they can access online services such as pay NCticket, step by step instructions or download forms.

AAs will always give the caller an option to speak with a staff member. As the constituency needs continue to increase, as North Carolina struggles to recovery to boost revenue in lean times, staffing for judicial system offices has either remained static or decreased.

The N.C. Administrative Office of the Courts is the administrative agency of the N.C.  Judicial Department (judicial branch). Among the many programs and services that it provides to courts statewide, the NCAOC uses technology to improve the delivery of services to the public and to provide greater and more convenient access to court personnel.

For Edgecombe County Courthouse, the new telephone numbers are:

Department             Updated Phone Number                    Updated Fax Number

Clerk of Superior Court         252-824-3200                     252-824-3201 –Criminal   252-824-3206 – Civil

District Attorney’s Office      252-824-3210                         252-824-3211

Superior Court Judges          252-824-3216                         252-824-3217

 

 

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