The Honorable Carol Allen White announces the
EDGECOMBE COUNTY COURTHOUSE PHONE NUMBERS CHANGED
Effective immediately, Edgecombe County Courthouse phone numbers have changed.
Due to an updated statewide telephone system and a new statewide calling plan, many counties across the state are receiving updated phone numbers.
“It is our hope that one primary goal of the upgrade in the telephone automated attendants is to enhance the great professional customer service for the citizens of our community more efficiently," said Edgecombe County Clerk of Court Carol Allen White. "We will appreciate your patience as we learn this new phone system. Please listen carefully to instructions to ensure you reach the right party.
Where it is relevant, the automated attendants (AA) provides information regarding online self-help assistance. Redirecting callers to the website where they can access online services such as pay NCticket, step by step instructions or download forms.
AAs will always give the caller an option to speak with a staff member. As the constituency needs continue to increase, as North Carolina struggles to recovery to boost revenue in lean times, staffing for judicial system offices has either remained static or decreased.
The N.C. Administrative Office of the Courts is the administrative agency of the N.C. Judicial Department (judicial branch). Among the many programs and services that it provides to courts statewide, the NCAOC uses technology to improve the delivery of services to the public and to provide greater and more convenient access to court personnel.
For Edgecombe County Courthouse, the new telephone numbers are:
Department Updated Phone Number Updated Fax Number
Clerk of Superior Court 252-824-3200 252-824-3201 –Criminal 252-824-3206 – Civil
District Attorney’s Office 252-824-3210 252-824-3211
Superior Court Judges 252-824-3216 252-824-3217