The Daily Southerner, Tarboro, NC

December 19, 2012

Vidant Health completes solid year


TARBORO — GREENVILLE — Vidant Health recently completed its 2012 fiscal year and reported solid quality and financial results while providing care to a record number of patients and adding jobs to the regional economy.

In 2012, the system provided care to approximately 68,000 inpatients and 758,000 emergency and outpatients at its various facilities.

Dr. David Herman, president and CEO of Vidant Health, said the increased patient demand enabled the system to grow by approximately 1,300 full-time employees at its hospitals, clinics and offices by year-end. Vidant Medical Group grew by more than 380 positions.

Other system milestones include:

• Infections reduced 62 percent in four years.

• Reaching 97 percent optimal care goal. This means that 97 percent of the time, patients are receiving the best treatment for medical problems or conditions following guidelines that medical experts have identified as best practices. Vidant Health tracks optimal care scores for heart attack, heart failure, community acquired pneumonia and surgical care patients.

• Vidant Health reached the 91st percentile in inpatient Hospital Consumer Assessment of Health Providers and Systems (HCAHPS) performance, placing the system in the top 10 percent of health systems nationwide.

• All Vidant Health hospitals completed successful surveys from The Joint Commission (The Outer Banks Hospital and Albemarle Health were not surveyed this year.)The Joint Commission team leader commented that “Vidant Health’s constant state of readiness for accreditation and the systemic approach to delivery of patient care and services is the key to their great survey results.”

• Four Vidant Hospitals (Beaufort, Edgecombe, Albemarle, Vidant Medical Center for inpatient rehabilitation and cardiology units) received top honors in patient experience surveys from HealthStream Research for their commitment to providing exceptional patient experiences.

VHA Inc., the national health care network, awarded the VHA Leadership Award for Clinical Excellence to Vidant Edgecombe Hospital.

• Vidant Edgecombe Hospital, Vidant Bertie, Vidant Roanoke-Chowan Hospital and Vidant Duplin Hospital also earned awards from VHA for their successful efforts to improve patient safety.

In addition to having a strong year on the quality front, Vidant Health also concluded a very good financial and operating year.

The system earned an operating margin of 4.8 percent on revenues of $1.55 billion in 2012. The system’s operating income in 2012 was $112.2 million, compared to last year’s operating income of $90.6 million.

As a not-for-profit corporation, Vidant Health reinvests all of its income back into capital projects, equipment and access to services for the patients and communities it serves.